Follow this page to learn the latest updates and what they mean for you
Along with the safety of our employees, our priority is to continue supporting our valuable customers. We think that it's especially important during these times to support our customers to work from home however we can.
This is a difficult time for everyone and we're working hard to adapt to this new reality. We'll continue to share information on this page, so check back often.
Be prepared for delays
Our fulfillment times will be longer than usual, and may continue to increase until things get back to normal. The entire industry is grappling with challenges and we're seeing delays in our supply chain, including distributors and shipping carriers.
We're closely communicating with our partners to make sure they can supply us with adequate stock levels from their distributed network. We're also glad to report that we're seeing a surge in orders, which means that online sellers are doing well. Consumers are generally more patient during this time, as even Amazon has expressed that it's experiencing delays of up to 1 month.
Estimates are current as of May 15, 2020.
CURRENT ORDER PREP & SHIPPING TIMES:
For DIY Customize & Personalize Gifts! Orders
Fulfillment & Order Prep estimate (After this time period, your products are shipped, and generally takes 4-7 days to arrive, depending on shipping method)
|US (INCL. BACKUP)||MX||EU (INCL. BACKUP)|
|DTG (Direct to Garment) Printing||20-25 business days||-||10-13 business days|
|Cut & sew||-||15-20 business days||15-20 business days|
|Neck gaiters||10-13 business days||10-13 business days||10-13 business days|
|Embroidery||14-17 business days||-||15-17 business days|
|Sublimation (flip flops, socks, laptop sleeves)||-||-||10-13 business days|
|Phone cases||2-4 business days||-||2-4 business days|
|Jewelry||2-4 business days||-||2-4 business days|
|Face masks||10-13 business days||-||3-6 business days|
|Home & living||6-9 business days||-||2-4 business days|
|Mugs||17-23 business days||-||2-4 business days|
|Warehousing & fulfillment||1-2 business days||-||1 business day|
For DIY Customize & Personalize items, shipping is mostly on time - although the Covid-19 situation is constantly changing. We will continue to watch the situation, and provide updates on this page.
For Tech Gadgets Catalog Orders
Fulfillment times are mostly on time, however some products may experience up to 1-week delay BEFORE they actually ship. After the fulfillment of your order, you order is packaged carefully, and sent out for shipping.
Currently, shipping is mostly on time - although the Covid-19 situation is constantly changing. We will continue to watch the situation, and provide updates on this page.